Western Exterminator
Pamaron, Novato, CA
- Phone:
- +1 415-329-7838
- Website:
- https://www.westernexterminator.com/novato/?utm_source=google&utm_medium=gmb&utm_campaign=
- Address:
- 30 Pamaron Way Suites A, B, C, & P, Novato, CA 94949
- Hours:
- SundayOpen 24 hours
- OPEN NOW
- Reviews
- Map
Services
Western Exterminator Reviews
4.5 stars based on 93 reviews
Featured Comments:
S
Shari Chulak
5.0
I am such a huge fan of this company. I used a few others prior to finding them. My tech is the BEST! Jason is always attentive and goes above and beyond the requirements… Recently the company decided to move him to a different territory and I sent a letter not expecting any action just venting…To my surprise they let me keep him! Very unusual experience but very thankful and I will continue to use them and recommend them!
Response from the owner
We love hearing feedback from our satisfied customers. We look forward to continuing to provide excellent service. We appreciate your business!
A
Anne Walbridge
1.0
Today we learned our Sentricon termite stations haven’t been getting checked for the past 1-2 years (!) because our technician doesn’t have a locator device.
Response from the owner
Hi Anne Walbridge, thanks for taking the time to bring this to our attention. I'm sorry to hear that you've had a frustrating experience and regret that we missed the mark here. Your business is important to us and we would love the opportunity to correct this. If you could provide me with a good phone number and your service address, I can forward this onto our management team who can help resolve the issue.
J
Jennifer Watters
2.0
My monthly insect work is fine and I don’t have any trouble with my service man, James. I did have a lot of trouble when it came to rodent-proofing my house. It took about 10 months and there were multiple problems along the way with getting rid of the rodents having missed some main ports of entry, the insulation wasn’t done right then there were more rodents and then I had to get everything cleaned up again. Just to name a few; I wouldn’t recommend this company for rodent proofing but with insects absolutely no problem!
Response from the owner
Hi Jennifer Watters, we regret to hear we did not meet your expectations. We will be reaching out to see how we can improve our future service.
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