Valley, Hewitt, TX
- +1 254-340-6614
- 733 Sun Valley Blvd, Hewitt, TX 76643
Walmart Supercenter Reviews
4.2 stars based on 3190 reviews
This place is garbage even by Walmart standards. So go to get in line "sorry we are closed" so does Walmart closr at 11 PM or 10:53? Its 11:04 more peoplr walking out with groceries. That's ok. Y'all lost my familys business... and to the lazy self checkout girl. You explain this to the store manager. Your too lazy to even watch us do what should be your job. PATHETIC! Just noticed parking lot is trashed but people just standing around.
If it wasn't for Troy in automotive and the manager on duty at 5:30pm Aug 1, 2021 I would not have rated this location with 5 stars. Thanks to the manager and to Troy, our tire was replaced even after another automotive employee was rude, stressed and lacked customer service. Thank you Troy for going above and beyond and thank you to the manager who set the tone and lead by example on how to take care of your customers!
My review has to do with Grocery Pickup Service (or lack there of). I waited OVER 40 minutes from the second I parked to the moment my groceries were put in my vehicle. Over FORTY minutes. There were multiple people loading groceries, so I know a shortage of workers was not the problem. When I arrived, the parking spot to my right was empty. I watched THREE different customers pull into that exact parking spot (meaning 1 would arrive & get their items, pull out, and another would pull in and get theirs, etc) who had their orders delivered to their car. After the third one, we rolled down our window and asked the employee what the holdup and he acted like we were further down the list. HOW?!?! I waited over 40 minutes, was there in the middle of my pickup window (12pm-1pm) and my groceries were finally delivered AFTER my pickup window. Worst pickup service I've ever experienced from any company in all of my years of doing grocery pickup. It would have been just as fast to go in myself and get my groceries, plus less frustrating at that point. I overheard the deliverer to the car to my right apologizing to the customer for the wait and I just wanted to laugh. They had *maybe* been there 8-10 minutes of wait time while we'd been there 40+. What a complete joke. :( One unhappy customer that will go back to HEB for my pickups.
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