Monterey, Palm Desert, CA
- +1 760-674-0716
- 44840 Monterey Ave, Palm Desert, CA 92260
- WednesdayOpen 24 hours
- OPEN NOW
2.6 stars based on 67 reviews
If I could, I'd give the pharmacy itself a -1 star rating! Fist off, they advertise as a 24 hr pharmacy, but they aren't open when they say they are. There's not a sign stating their pharmacy is open at 8am? Went to pick up my prescription a week after it was called in, because this pharmacy is backed up on filling Rx's and has all their called in prescriptions delayed. When I got to the window they told me they didn't have any Rx for me, then when I looked online it turns out they canceled my prescription and then lied about it and attempted to blame my provider. Then when I put my provider on the phone they magically found it. WORST 24 HR WALGREENS EVER!
Only reason I use Walgreens is because they are nation-wide and I can get my meds in other states. Very poor service in this drive thru. Ahead of me a couple with a cooler were getting into the back seat of a car parked ahead of me. I asked them if they knew why the line wasn’t moving. They said they didn’t know but it was so slow they came to have lunch in the car with their friends! The line never moved and I had to leave without my prescription. I hope they had a nice lunch.
Worst Walgreens pharmacy I’ve ever experienced. After giving them numerous chances to redeem their incompetency, every single time I need to fill a prescription, I’m told it will be ready a certain day/time and it NEVER is ready when I go to pickup.
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