Tractor Supply Co.
23, Circleville, OH
- +1 740-420-7877
- 23735 Us Highway 23, South St, Circleville, OH 43113
Tractor Supply Co. Reviews
4.3 stars based on 244 reviews
I rescue horses. I have been purchasing equine senior and equine senior active products from tc for a long time. I have tried several locations that have failed me for many reasons. I ordered a full 40 bag pallet from this location. They called yesterday to tell me it had come in so today my daughter went in to pick it up. My name was on the order and and the sticker on the pallet. The problem is someone at the store opened my order and sold bags from it. About half. They pieced together my order from other pallets while my daughter waited. It seems like such a simple request to place a large order and spend a thousand dollars, and to actually get what I ordered. But it’s not simple for tractor supply. They cannot Handel it. Is it poor management or unkept unbathed employees who have very little training in customer service or even how to present themselves for success. They treated us as if we should be lucky to get half the order. It’s sad. I guess my money doesn’t mean much to them.
Response from the owner
Adam, thank you for your feedback. Please call Customer Solutions at 877-718-6750 if you need assistance. We appreciate you shopping with us.
WENT HERE TO BUY A TRAILER AXLE THEY HAD LISTED FOR 249.00 on there website..get there and the axle was had a sale sticker for 300 but rang up for 399.99..I ask manager if he will sell it for online price and he declined..same axle,size and description, why does the axle have 3 different prices on it..the assistant manager was very rude and didn’t even look at the online price I was showing him,I had several hundred dollars of other stuff in my cart that I put back and walked out, next time I’m going to rural king..there right next Door and take care of all my farm supply needs and have some of the best pricing .. Don’t do your research and price stuff before going into store because there online prices are usually wrong and that’s how they get you in the store..
Response from the owner
Ryan, we saw your feedback and would like to learn more about your experience and have a District Manager reach out to you. Please call Customer Solutions at 877-718-6750.
Love the store. When you walk in the store,you smell that great country air plus that country songs that you can listen too. I also would like to say that........i also like the greetings that they give us. They need to do that more often and plus......love the prices and their items. If there isn't & item that you can't find or seem to can't find at all..........they are there to help you. That's what i like about customer service people that works in the store.
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