Tractor Supply Co.
Frey, Ashland City, TN

Tractor Supply Co. Reviews

4.3 stars based on 309 reviews

Featured Comments:

• C

  CCM

  5.0

  Outstanding! If I could give 10 stars I would! Went there on Veterans Day. No expectation of anything other than what I needed. I was so impressed and honored to find a parking spot for veterans. Got me choked up inside. During my purchase, I also received 15% military discount. I was so blessed. Only thing I wish they would do across the organization is offer a 10% discount to the vets everyday. I would stop shopping at Lowes and Home Depot if they did. Always looking for ways to save $$$! However, I love the home town feel you get in their store and love shopping their regardless. I also learned that they have a pet grooming/bath in their stores now!!! Wow!!! Love it!!!Way to go Tractor Supply!! You knocked it out of the park!!!

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  Response from the owner

  Thanks for the kind review! We will share your feedback with our team. Thank you for your service!

• J

  John Lingner

  1.0

  Earlier today, I sent my son to this TSC location to buy 3 carriage bolts. The cost was approximately $6. I returned a few hours later to purchase 4 more bolts, and was charged $5.99 per bolt, for a total of $26 for 4 bolts! My wife commented that the price of bolts must have gone through the roof in just a few hours. The clerk replied, "no, the person who rang them up last time just did it wrong." She was not about to budge to correct the error, so I paid for them and left. When we got to the car, I called my son who purchased the 3 bolts for me earlier and I told him what just happened. He said the bolts are marked at $5.99 per lb, and that's what he paid. He asked me to describe the clerk, and after I did he said it was the same clerk who waited on him. So when she said "no, the person who rang them up last time just did it wrong," I guess it didn't register that it was her...she WAS the clerk. The first transaction total was correct at $5.99 per lb, but my transaction was charged at $5.99 EACH for the exact same product. It really bothers me that the clerk would absolutely not even consider double checking her error, and refused to make it right. Very poor customer service! Never again...I will take my business elsewhere!

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  Response from the owner

  John, thank you for your feedback. Please call Customer Solutions at 877-718-6750 if you need assistance. We appreciate you shopping with us.

• K

  Kathy W

  5.0

  Clean, friendly and so much stuff. Great store for any and all your country living needs.

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  Response from the owner

  Thank you so much for shopping with us, Kathy!

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