The Home Depot
Lake, St Louis Park, MN
- +1 952-512-0109
- 5800 Cedar Lake Rd, St Louis Park, MN 55416
- OPEN NOW
The Home Depot Reviews
4.1 stars based on 1084 reviews
Super easy return for an online purchase that came damaged. The service rep was polite and efficient. They had dividers up at the registers. I felt perfectly safe. This was a complete 180 compared to the Plymouth Home Depot, who had some of worst customer service that I have ever received. Most horrible was the Manager at the Plymouth Home Depot. Way to go St. Louis Perk Home Depot. People, this is definitely worth the drive. Avoid Plymouth Home Depot.
Customer Service here is excellent! We ordered a microwave for our office and had it shipped to the store. It arrived with a corner crushed in. From the outside the box did not appear like it would have inflicted any damage to the unit itself. Our in store representative Beth had me take a closer look and open the box. I am grateful she did, the crushed corner did damage the unit from shipping. She was fast and courteous to take care of us. I was not upset in the slightest, she made sure she was proactive in her duties. Beth, I hope you see this review and I thank you kindly for your above and beyond customer service today! It is people like you who are a great asset to the company in making sure every customer is well taken care of like family! Thank you!
Very poor service at this location not even busy and I asked for help at key station waiting now over 15 mins guy called no response I called store lady tried no response (update) guy showed up 25 mins later while my rating still stands he was cool funny and made my kids laugh as they was starting to get antsy so I give the guy 5/5 but store still needs to do better Especially When not busy
More reviews (7)