Industrial, Ogden, UT
- +1 801-395-2847
- 2660 Industrial Dr, Ogden, UT 84401
The Bugnappers Reviews
3.8 stars based on 378 reviews
Very, very unhappy with the service. Not only have we had MORE spiders and ants inside our house since using their treatments, the technicians are not professional at all. I was in the other room and came out to my kitchen to see the technician spraying the chemicals RIGHT where my cat was. The last technician didn’t bother to pick anything up where he was spraying, so he DRENCHED a cat toy in their chemicals! Will not be using again and do not recommend this company! Super frustrated.
Response from the owner
Taylor, Thank You For Leaving A Review With Your Honest Opinion. I Appreciate You Giving Us The Chance To Try And Solve The Problems You Were Having. The Touch Up Spray We Did Should Definitely Help With Your Spider Issue.
Bugnappers claimed they came and sprayed for bugs. I seriously doubt they did. The first time I had them come, there were dead bugs everywhere and I was home and had to let them into the gates for the backyard. The second time they came, I was home but no one knocked, I heard no noise from their machines, there were no dead bugs around the house, I didn't unlock the gates so they could access the backyard. I have disputed the bill with them several times and they always say they'll get back to me with proof they came ( a gps report that says where their driver is and for how long) and they never do. I'm about to be taken to collections for a service I never received.
They came and vaccumed out my furnace ducts. They actually removed each and every grate. They washed each one and after brushing and vaccuming all the ducts and returns put the covers back on. So kind to move my dryer and though my clean the vent there. They used. a sanitizer in the furnace ducts. They went beyond their job description to help me. Thank you very much!! My home is in Brigham City Utah.
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