Terminix Termite & Pest Control
Meredith, Santa Maria, CA

Terminix Termite & Pest Control Reviews

4.5 stars based on 125 reviews

Featured Comments:

• R

  Ray Lopez

  2.0

  Overall the service was less than average. We never spoke to anyone other than a phone call saying service would be the next day. Robert the technician who came out a couple times over the last year was extremely helpful and asked numerous questions about our concerns and needs considering we have 2 young kids. We live near a large open space so lots of creepy crawlers. If there was more follow up or at least an annual walk through I think we would have kept the service. 125$ per visit and little details. No thanks.

  ---

  Response from the owner

  Thank you for bringing this to our attention. We would like to help you. Please send us an e-mail at [email protected] Listing your full-service address, copy of review and the phone number associated with the account?

• Z

  Zel Canter

  3.0

  I cannot forget how, many years ago, the then Branch Manager sat on our request for reimbursement for many months while telling us he was fighting for us with the head office. Finally, I called Memphis and talked to someone in authority who proclaimed they had never received our request and I sent it to her and we got paid right away. So, while locally, the inspectors and now the newer Branch Managers have been very professional and helpful, it really depends on who the Company puts in positions of authority on the local level and having had one terrible experience, it just stays with you. That experience came about when we had termite damage and the Company was going to send a contractor from Santa Maria to fix it at a terrific expense and we volunteered that we knew an honest and knowledgeable person who would do it much less expensively. We hired that person and paid him and sought reimbursement which the Santa Maria Manager held up while lying to us for months. You'd think the Company would have been overjoyed that we could offer someone to save the Company thousands of dollars. But, no good deed goes unpunished. When we had, decades later, some hardwood floor damage, we wanted our original floor installer to do the repair rather than the Company's contractor - this time when we paid the person, we got reimbursed in a reasonable time, but had to fight like hell to get approval for that.

  ---

  Response from the owner

  Thank you for bringing this to our attention. We would like to help you. Please send us an e-mail at [email protected] Listing your full-service address, copy of review and the phone number associated with the account?

• I

  I'M MOTS

  1.0

  I'm a realtor setting up a inspection for my client. They "no showed" the appointment. Called and tried to get a manager to address the issue. No returned calls, no resolution at all. Spent 2 hours of my life trying to get anybody to come inspect the property and they told me they are short handed and they'd have a manager call me. 5 days later and still no call. I called Western Exterminators and had them come out for me in less than 72 hours. I won't recommend this company to anybody!

  ---

  Response from the owner

  Thank you for bringing this to our attention, I'm. We apologize for your recent experience and would like to help you. Please send us an e-mail at [email protected] including your full-service address, copy of review, and the phone number associated with the account or call 1-800-TERMINIX

More reviews (2)