Terminix Termite & Pest Control
Houston, Houston, TX

Terminix Termite & Pest Control Reviews

4.3 stars based on 163 reviews

Featured Comments:

• M

  Melissa Delgado

  1.0

  Terminix is a company with zero integrity knocked down my mothers garage door. They are not taking responsibility for the accident at all. They are calling her a liar & denying her claim. Though we have multiple eye witnesses.. We left them to do a job and they damaged our home! 0 stars. & I will never use their service. Nor will I recommend them to anybody ever!

  ---

  Response from the owner

  Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at [email protected]. Listing your full-service address, copy of review and the phone number associated with the account?

• A

  Amanda Babin

  1.0

  We paid over $2500 for a rodent exclusion service and a year and a half later we are still continuously having issues with rodents. We have 2 attics in our home and the majority of the time they only check ONE attic. Even on our contract the initial sales person put that we only had one attic when it was clearly stated to them that we have 2. Everytime a guy comes to check our home they just say everything is sealed off to where no rodents can get in. We have trimmed our trees off of our roof as advised and also changed the seal on the bottom of our garage that is rodent proof ($200 at our expense). One time a technician came out and looked in one of our attics when we heard rats and all he seemed concerned with was trying to sell us new insulation that costs $8000. Why in the world would we give this company another dime of our money when they can't even rid our home of rodents. We are now having to contact a local pest control company to help us out. This same pest control company that we have contacted we have actually contacted before (even while having a contract with Terminix) and their guys actually crawled through our attic and found a place where the rats where getting in through the chimney and sealed it off for us. The only thing Terminix and their technicians do is open the attic and check the traps. DO NOT WASTE YOUR MONEY ON TERMINIX. ALL THEY CARE ABOUT IS TAKING YOUR MONEY!!!

  ---

  Response from the owner

  Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at [email protected]. Listing your full-service address, copy of review and the phone number associated with the account?

• M

  Ms Tee

  5.0

  The customer service from the Manager to the Technicians was simply awesome! They were extremely thorough in their explanation during the inspection and process. They did the job with upmost professionalism , politeness and very knowledgeable about the service and products utilized. I feel confident with my horrible termite situation that my home is in great hands with Terminix. They have gained a customer for life.

  ---

  Response from the owner

  Thank you, Ms! It's wonderful to see you had a positive experience with us, and we want you to know that we are here to assist you with any further pest control needs!

More reviews (2)