Terminix
Bluegrass, Louisville, KY

Terminix Reviews

4.3 stars based on 321 reviews

Featured Comments:

• J

  J

  1.0

  Called them in March 2020 when I saw a mouse. Their inspection revealed signs of mice. They convinced me that for $2270 they would have someone in my crawlspace immediately, ensuring that all mice were exterminated and any entry points would be taken care of to prevent any future issues. Of course, they also tricked me into an additional $1800/18 month termite bait station outside that I really did not need. Flash forward 6 weeks. What have they done about the entire reason that I called them, and paid them $2270 - mice? They dropped off 4 cheap poison bait stations to place around the inside of my house. Wow. Just wow. For $2270. The same thing that I could've bought at a hardware store for probably $50 total. So I paid $2270 for them to get rid of mice, and got tricked into another $1800 for unnecessary termite prevention...for what would've cost me 30 minutes and $50! $2270 (and then the additional $1800 that came from that mistake), for 4 measly poison bait stations. This company is the biggest rip-off in history, and I feel incredibly foolish to have dumped almost $2500 total for literally nothing. Nada. Steer clear!

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  Response from the owner

  We are disappointed to hear that you did not have a more positive experience with us at Terminix. Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at [email protected] Listing your full-service address, copy of review and the phone number associated with the account?

• J

  Jackson Thomas

  5.0

  Was just an overall fast and pleasant experience, the guy that came and did the inspection was very nice and informative and once we decided the best plan for us to take we signed up and the next day the company came out and did the treatment and I have not seen any signs of the termites since the treatment. This company is very efficient and very easy to work with so I highly recommend them for any kind of issues you may be experiencing.

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  Response from the owner

  Thank you, Jackson! It's wonderful to see you had a positive experience with us, and we want you to know that we are here to assist you with any further pest control needs!

• S

  Sashi Kuppala

  1.0

  Called them for squirrels in the attic. They came and put in a trap box which did not get any animals at all which is understandable if the squirrels have moved on. But they also offered to get a general contractor and seal the gaps in the roof. We paid the money for that and since then nothing happened. if we call them they tell us they will contact the GC and then nothing happens. If we want to talk to the general manager, they give us the general number where we have to start the process all over again. This has been going on since 1/31/2022 and today is 4/20/22. I just spoke to them and still have no clue about when the problem is going to be taken care off. Worst service. I don't know how they are surviving in service business.

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  Response from the owner

  Thank you for bringing this to our attention. We apologize for your recent experience and would like to help you. Please send us an e-mail at [email protected] Listing your full-service address, copy of review and the phone number associated with the account?

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