Pest Control

Terminix
Chimney, Charleston, WV

4.6
(173)Check map
  • Phone:
  • +1 304-234-6864
  • Website:
  • https://www.terminix.com/exterminators/wv/charleston-2083?utm_source=gmb-listing&utm_medium=organic&utm_campaign=local&utm_term=charleston
  • Address:
  • 4740 Chimney Dr, Charleston, WV 25302
  • Hours:
  • SundayOpen 24 hours
  • OPEN NOW
  • Reviews
  • Map

Services

    Terminix Reviews

    4.6 stars based on 173 reviews

    Featured Comments:

    • K

      Kimberly Riffe

      5.0

      Mr. Mason called beforehand to setup an appointment. He asked if I was seeing any pest in the house or in general. He was professional and courteous as he always is. Mr. Mason is an excellent representative for the face-to-face communication for the company as he is knowledgeable, makes the customer feel at ease and he listens to the customer. He is polite and he didn’t mind the foot of snow around the house. As the customer, I was concerned for him being out in that much snow but he didn’t have an issue with it. He explained to me they have to spray every quarter or they would have to restart the process as the pest may return if the service is not maintained quarterly which makes sense. Excellent service as always!


      Response from the owner

      Kimberly Riffe, thank you so much for your high rating!

    • V

      Von Rhodes

      1.0

      We paid our money right away. Over 2000 dollars. To treat bed bugs. Was promised they would be out to treat our house every 2 weeks for 6 months. When they came the 1st time, was very late in the day. We were previously told we would have to stay out of the house for 2 hours after the spray. He informed us it was 4 hours when he got there. He left his mask in my room dirty on my stuff. After that it was over a month till they came back. After we had to call them. He came. Then left to do another job. Then came back. Did our spray. It's been well over a month they havent been back. We have tried to talk to them. Get a refund. Was told we could get one. Had to transfer us. Then the other person who was supposed to get us one said they dont refund for bed bugs. Curiously it seems just bed bugs they dont refund. We threatened to sue. He wanted to work things out. But he said he couldnt talk at the moment. Promised to get in touch with us. Has not. We tried to call back. Still nothing. Posting this hoping for someone to see this. Horrible, horrible, horrible service. Not even one star


      Response from the owner

      Thank you for taking the time to rate us, Von. We apologize for your recent experience that caused this rating. Please send an email to [email protected] so we can learn more. Please list your full service address, copy of review/concerns and the phone number associated with the account.

    • T

      Terry Edge

      5.0

      Both technicians we have had have provided excellent service. Each has taken the time to discuss any issues we have or concerns we have with pests we may have encountered between visits. Both were very personable and polite. We are always informed when they will arrive and when they have completed their work.

    More reviews (7)

    Map & DirectionsDirections

    Current Hours
    OPEN NOW
    • Sunday :Open 24 hours
    • Monday :Open 24 hours
    • Tuesday :Open 24 hours
    • Wednesday :Open 24 hours
    • Thursday :Open 24 hours
    • Friday :Open 24 hours
    • Saturday :Open 24 hours

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