Taylor Termite & Pest Control, LLC
Zion, Salisbury, MD

Taylor Termite & Pest Control, LLC Reviews

3.6 stars based on 27 reviews

Featured Comments:

• K

  Karin Reed

  1.0

  So we wanted to use a smaller local company but that didn’t work out so well. Appointment was at 4pm, at 4:30pm my husband called there and was treated as if he didn’t even have an appointment. After being on hold he was told that Scott (I believe that was the name) would be there at 5:30 pm. My husband declined and was asked if wants to reschedule. No thank you we will use a company that actually shows up when they say they will especially when my husband is waiting in the rain on a vacant property. Not even a curtesy call to let us know about running late!

• B

  Bryan Robinson

  5.0

  We have used Taylor termite for 2 years since buying our home. We had some issues at first with different bugs and mice so we hired this company . They have been more then helpful in identifying what they were , how to treat , and now have routine maintenance with no bugs or mice!! Always timely, call ahead , friendly employees that have gone out of their way to help us . Also would trust any of them in my home.

• S

  Stefanie Copeland

  1.0

  I had been a customer for approximately 13 years, and at first they were wonderful. A couple of years ago, they stopped coming completely and would not return any phone calls, it was like the company just disappeared. Within the last 6 months, during a quarterly treatment their technician snapped off all of my landscaping lights (which I paid over $100 for) with their hose. I called and left a message stating what had happened and never received a call back until I withheld payment on that invoice. I informed them, in writing, that I wished to discontinue my service at that time. Buy they did not, and came and provided another treatment. I sent them a payment, they said my last two checks had bounced, which was weird because I had only sent one payment. I received a threatening call regarding the involvement of an attorney without ever receiving anything in writing that my account was going to be placed in collections. I asked for some form of restitution for the lights, and conveniently they had no memory of my complaint. I ended up having to pay $221 to avoid my account going to collections, and still having broken landscaping lights that they cared nothing about. I'm with Bennett Termite and Pest Control now, and couldn't be happier! Bottom line, bad customer service, unscrupulous technicians with no regard for your property.

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