TAPS Termite, Inc.
Union, San Jose, CA

TAPS Termite, Inc. Reviews

4.6 stars based on 43 reviews

Featured Comments:

• R

  Ronald Koo

  4.0

  TAPS inspected my house for termites and confirmed that there were dry wood termites in the Parallam ceiling beams. I suspected that there were termites in the beams because termite poop kept dropping on our kitchen counter. I scheduled a house fumigation with TAPS. They started and finished the fumigation on time. There was some minor damage: 1) a powered FM antenna was destroyed and 2) the female end of a hose came off. After some discussion with TAPS and some research on my part, I requested $2.83 in credit for the damage. TAPS offered $50 credit as acknowledgment for the time that I put in to fix the damage and my honesty. TAPS was quite reasonable to work with to solve problems. I would use them again.

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  Response from the owner

  Thank you for your kind words and for taking the time to share your review! We're grateful for your business and are happy to be of service.

• D

  Dzung Tran

  3.0

  I found signs of termite on my deck. Called them for a quote. One of their representative came, looked around and said that he would send a quote via email in a couple of days. After waiting for a week, I called their office to remind them. The receptionist said that she would remind the guy. Another week passed without any beep from them. Guess they have enough businesses to ignore a few. Update: Taps sent the quote this morning. Their manager reached out this evenings and explained that the inspector was sick and was unable to complete the quote. Currently, I am still waiting for additional quote but their price is good.

• H

  Henry Martin

  1.0

  I used TAPS to tent my house late last year. Overall the tenting looked good. As far as the gas and death by gas’s to the termites “who’s to say if it worked or not” My one star is not because of that. My one star is because they broke my .chimney spark arrestor and left it broken on top of the roof without saying anything they also broke two pipes that were sticking out of the ground for irrigation and again said nothing I repaired everything myself and bought a new chimney spark arrestor and had it installed cost to me was $450 I said nothing to them however here is your review. Would not recommend them to anyone.

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  Response from the owner

  Hi Henry! Thank you for sharing your experience with us. Though our fumigators exercise all caution and are experienced in the process, in rare instances sometimes minor damage can occur. In the rare event that minor damage occurs during the fumigation process, we always do our best to make it right! We have invited you to provide the receipt for reimbursement prior and have not been taken up on that offer but it still stands! Feel free to reach out if we can help. And rest assured your fumigation is backed by our industry-leading 4 year standard warranty for drywood termite infestation. Wishing you happiness and health in the new year!

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