Rove Pest Control
Industrial, Novi, MI

Rove Pest Control Reviews

4.7 stars based on 224 reviews

Featured Comments:

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  Tyler Knox

  5.0

  I am speaking/reviewing as a former employee with no current interest: My time at Rove was honestly extremely solid. They paid for fairly extensive training through the state and pushed education/experience over anything else. The somewhat temporary manager Alex and the service manager JB enforced learning about the trade which was extremely refreshing compared to other tech-style jobs. The actual work revolved around providing a good service and collecting/continuing on that service. Despite encouraging sales it never felt mandatory which was really helpful to my day-to-day. The service manager "JB" always said he would sit down with anyone and teach them to sell - however the important thing was doing a solid job as a tech. The mid-level management is much better than your average company and the techs work harder/are more invested than any other tech-style job I've worked. You know they are genuinely trying their best start to end. ~Tyler

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  Response from the owner

  Thank you for the details and perspective Tyler. That is extremely helpful to hear about your experience and means a lot to us to be able to have the inside view. We really appreciate your contributions and time with the Rove team. Thank you for your support and positivity. I hope you are staying warm and having a wonderful week!

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  Johnnie Brown

  5.0

  The initial issue was ants outside on the patio and pool deck. After the first visit the ants were almost all gone. One more dose in July pretty much eliminated them, and the spiders. Our tech Pat has been great. When he came for the recent quarterly application I threw several new issues at him. He had a fix for everything and showed a sincere interest in addressing my concerns. Pat clearly takes pride in his work and we are pleased with the results. Thanks Rove.

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  Response from the owner

  Thanks for the update! Pat really does a great job out in the field, and we're pleased to hear he went above and beyond at your home. We appreciate your business and support!

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  Autumn Dodson

  5.0

  Both TB and I believe the other Technician was Aaron, were great. Both very friendly and professional. They got here at the start of the time window and worked very quickly. I will definitely use this company again for any further extermination needs. Also the lady that I talked to on the phone I believe her name was Jolene was also very friendly and got me an appointment with the technicians quickly.

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  Response from the owner

  Thanks for sharing! It's always great to hear when the office staff and the technicians come together to provide a satisfying experience for our customers. We'd be more than happy to come back out in the future if the need arises. Have a great rest of your week!

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