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Rainbow Lawncare

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Professional Property Services LLC

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Rainbow Pest Experts

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{AreYouLookingFor} Rainbow Treecare in K-Tel, Minnetonka, MN which has the best pest control companies? Gather its information below such as opening hours, addresses, phone numbers and store pictures within seconds.

Rainbow Treecare in K-Tel, Minnetonka, MN | Nearby Exterminator

Amazing, professional service. We had a weird situation where the day they were coming to trim our trees, one of our trees fell down. This tree was not scheduled to be cut down so they didn't have the team ready to haul a tree away. They worked with me and our arborist went above and beyond for us to help get the tree cut up and moved out of or neighbors lawn. Would highly recommend. They are so professional and understanding.

Unresponsive to initial scheduling time.  Had stump grinding done and there was damage to my property.  It was difficult to get a hold of someone and when they reached out, they passed me around to be dealt with.  When I was provided the direct number for Troy, and inquiried about my property damage, I just kept getting  the go around of will keep you posted, with no real substance. It's been 2 months now and still no updates. I wish I would have went with another service but my city claimed we were getting a discount with this company.  I don't understand these great reviews, as my experience has not been to that level.

Mikee,

My apologies for the frustrating experience (and for the late response here). I will have someone look into this and reach out if it has not already been resolved - not at all the level of service I would expect from us. Appreciate you bringing it to our attention.

Have used Rainbow for tree removal and pruning four times, including for a very large and complicated basswood tree that’s close to our house. Rainbow has been able to preserve this tree over 10 years on a 3-year pruning schedule. Excellent service, skilled and experienced teams that know what they’re doing.

Hi Daniel - So great to hear. Thanks for the feedback!

Put in a request for removal consultation.  Received email a couple hours later saying my account needs more information to be set up before they can help me.  Screw that, I don't want an account, so I didn't respond.  No further attempts to contact me about the consult were made.

Then they had the audacity to spam me advertisements monthly via email, with today's being about some action required for lockbox payments, because that clearly is something that a consult request that never was followed up with needs to know.

So much for not being able to set up an account.  Looks like you got me on your mailing list just fine.

Ian - My apologies for the frustration here.

I will look into the wording around next steps after the initial reach out. We do typically need more information before we are able to send someone out to put together a bid.

Please email me directly if you were not able to remove yourself from our mailing list (should be an option to do so at the bottom of the email) - jnelson@rainbowtreecare.com

Thanks much for bringing these items to our attention - my apologies again.

Received many bids on a tree we had bolted together. Wild ride of pricing. Rainbow was able to work with us and our neighbors to have their power turned off for the day-something we didn't think about- in order to take the tree down.  Their communication and clean up is top notch. I'd always recommend them.

Edit: I didn't use Rainbow's services, but I'm editing what was a negative review to become a positive one. I had an unsavory experience with customer service, but received a call from the owner within minutes expressing that he'd listened to the call and agreed that there's a big coaching opportunity available for the employee in question, and that had he been in my shoes he would have been significantly put off as well. I appreciate the responsiveness and the desire to do good business!

Hi Liz - Thanks much for taking the time to speak with me about this offline. Really appreciate you bringing this experience to our attention!

I CANNOT recommend this tree service company, but will give them credit where due. Below is one positive comment and two negatives - being fair as possible.
1. I was informed in the proposal that the power line to my house would need to be disconnected for the day of tree removal and to be prepared for the outage. However, when that day came (already weeks after the proposed date), they had forgotten to schedule the disconnect with Xcel. So, the work had to be delayed another several weeks. Poor project management.
2. I had two very large cottonwood trees, one of which was very near our house. This is where the field crew deserves all of the credit. The tree removal was done safely and quickly, and all of the large branches were removed from our street by 5PM that evening - no less with the dump truck driver using a broom to sweep the street clean of debris. Kudos!
3. The final task was to perform stump grinding on both trees removed (by a different field crew). The proposal clearly stated “haul away debris” for both trees, which any reasonable person would assume means the grindings from the stump (similar to mulch). However, they simply spread the grindings across a wide area that would be my lawn - a simple Google search you will find it’s nearly impossible to grow/maintain healthy grass over mulch. Afterward, I called the project manager and was told that “haul away debris” only means the mounded pile of grindings left at the stump, so the field crew shortcut the work by spreading the grindings around. But they did agreed to come out and remove grindings at one of the two trees (why not the other?). They did come out, but only applied a thin layer of topsoil and seed in an attempt to cover up the issue. So I’m left with a half inch of topsoil over 4-8” of densely compacted grindings across the whole area (I can barely get thru the mulch with a spade shovel it’s so dense). I’ve left a voicemail with the project manager, but will happily revise my review if the issue is resolved fully.

Thanks much for your feedback - we will be in touch shortly.

Rainbow is the best. Dan Bird replied right after a storm blew down a huge spruce. You can see the tree fell just past my neighbor's chimney. It took out large lilac bushes, too. Rainbow marked my utility lines before grinding the stump. (Other companies regularly omit this step.) We cut back the lilac, which will grow back, and laid sod. Thanks to Rainbow for quickly and professionally clearing out the mess for a reasonable fee!!!

Deanna - Awesome! Great to hear about your experience working with Dan. We will be sure to pass it along. Thanks again!

I had several stumps removed that were close to my house. Reggie did an excellent job grinding them down quickly and neatly. One was loose enough in the dirt that he went ahead and pulled out the roots too so that was nice. He also cleaned up some of the weeds that were near the unwanted stumps which I appreciated. He is very friendly too! I'm glad I went with Rainbow Treecare. I liked the online proposal/acceptance/invoice system too.

We had a dangerous tree that had to be removed.  The tree trimming department came within a week and cut enough to make the tree stable until Jesse (our arborist) could help us make the final plans for removal.  The removal itself was done smoothly and with the same cleanup we have come to expect from Rainbow.

We chose to wait until spring to have the stump removed and were contacted by the scheduler to find the most convenient time for us and the company.  On removal day, Cole arrived on time and spent almost 4 hours carefully grinding the stump down and smoothing the site.  He was very careful to protect our other plants and our sprinkler system.

We could not be happier with the entire process and will make Rainbow our first (and likely our only) call when we have any other tree issues.

Georgianna - Wonderful! Thanks so much for taking the time to leave your feedback and we will be sure to pass it on to Jesse & Cole.

Rainbow Treecare
K-Tel, Minnetonka, MN

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Rainbow Treecare Reviews

4.6 stars based on 169 reviews

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