PetSmart
Lake, Minneapolis, MN
- Phone:
- +1 952-797-9798
- Website:
- https://www.petsmart.com/stores/us/mn/minneapolis-store0463.html?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
- Address:
- 5640 Cedar Lake Rd South, Minneapolis, MN 55416
- Hours:
- Saturday9AM–9PM
- OPEN NOW
- Reviews
- Map
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PetSmart Reviews
4.3 stars based on 950 reviews
Featured Comments:
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Emily Olson
1.0
Bought this 2 days ago on 11/24/2021. IT EXPIRED ALMOST 2 YEARS AGO!! Are you kidding me? Thank god my puppy only ate a little. The only reason I looked at the expiration date was because she wouldn’t eat it all. Quality control? How could this even happen? This could have been a deadly mistake for my puppy with digestive issues. I will be in tomorrow to make the return. I don’t complain much but this is absolutely unacceptable!
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James Barnes
1.0
Terrible Customer Service. I have been taking my dog regularly to PetSmart for years for stand alone nail trims. Only recently do they not require an appointment. This last time I was told it would be a 10-15 minute wait. Fine. I'll wander the store. 25 minutes later I'm still waiting so I go in to see why the wait is so long. What I find is 1 dog getting trimmed and 3 employees standing around the computer. I tell them it's been 25 minutes and I was told 5-10. What's the hold up? They'll get to me in a minute. I wait, another 5 minutes. I go back in. They haven't budged. I tell them to forget my appointment. They've wasted my time. They looked surprised but obviously couldn't care less. I ask for their Managers card and...they don't have one. I'm not shocked. They are unprofessional and clearly untrained. It now clicks why their services are so cheap. I guess I learned something here. My dog deserves better.
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Liz P
2.0
Fish tanks always in a horrible condition. Recently bought feeder minnows for my Oscars and now I’m treating my entire tank for ick. Thanks guys.
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