Glendale, Butler, WI
- +1 262-888-7185
- 13170 W Glendale Ave, Butler, WI 53007
4.6 stars based on 1128 reviews
The technician was very thorough and conscientious. Also did an inspection and made recommendations to help prevent problems in the future. He genuinely seem to care about making sure everything was done to our satisfaction. I would give Jake a five star report and recommend him and Orkin to others
Response from the owner
We here at Orkin love to hear from customers like you! Thank you for taking the time to write a review. We are happy to know that your technician Jake provided world class customer service. See you again soon! There is a referral bonus if you send anyone our way!
This seems like a rip-off. You pay almost $160 for the initial visit. Then $88 every time they come out to do a service. But when they come to do the service, they don't do anything!! They lay traps, then come out every two months and check them. That's something I could have done myself!! The inspection of the weak points were lackluster. They don't help show where the problem could be originating at, so that you can fix it as a homeowner. And then, when they try to come out and do a service and you're not home, and can't come inside to do a proper inspection, they still charge you $88!! To not properly do their job!! Just to look on the outside of your house!! And calling the number to try and reschedule the appointment for a time when I was available was a joke!! Not very helpful!! I am really thinking about canceling this service!! I don't want to pay someone to do something that I can do myself!! Don't go for it!!
They provide seasonal services. The most recent service consisted of a “technician” briefly walking to the side of my home and tossing some form of pellets onto my sidewalk, then walking to the front of my home where he tossed a few more pellets in my flowerbed, rang my doorbell and continues to toss one more cup of pellets down the side of my yard. In the age of cameras, this tech didn’t even try to fake it. Per customer service, they were to apply 2lbs of pellets around the foundation of my home. The tech barely visited 2 full sides. This was fraud. Complete fraud! The “supervisor” never called back. Go figure. Service will be cancelled .
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