Venture, Bloomington, IN
- +1 877-250-1652
- 3131 W, Venture Blvd Ste A, Bloomington, IN 47404
4.5 stars based on 119 reviews
While I have been happy with Orkin in past this was not a stellar experience. I knew the technician coming was new to the company(was told this in advance). Unfortunately when tech arrived he really did not have answers to my questions and did not even know if he was supposed to do full house treatment or only treat kitchen. He called the main office to take care of payment but did not follow up with questions he did not have answers for. For the price I paid for service I was highly disappointed in customer service on this visit. Hopeful that what he did do takes care of at least the issue we called about.
Kevin is our service technician. He is very knowledgeable and kind. He has a professional mannerism, answers any questions we have, and represents the company well.
Horrible!! I've constantly had scheduling problems. Then they canceled my service because I called after hours because they were a bo show. Betty was ride and office ladies are rude. Will not recommend or use again. They quoted price and then Betty said we were under charged. Horrible!!!
Response from the owner
We are so sorry, that you were not satisfied with scheduling. We were there at our scheduled time and you were not. Thanks.
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