NTX Best Pest
Eubanks, Frisco, TX
- +1 972-736-9700
- 6950 Eubanks St A1, Frisco, TX 75034
- TuesdayOpen 24 hours
- OPEN NOW
NTX Best Pest Reviews
4.9 stars based on 238 reviews
$1,100 was the cost much higher than I expected but paid it for the appearance that you know what your where doing. The inspector's are constantly late and missed their window of time that projected they would be at. Not a problem if the office would inform us that this was happening but they didn't. After you set the traps you came by a week later and said that the rat had chewed through the silicon you used to cover the way out and resealed the way and set more traps. The next week you came by with a completely different technician who spent all of 2 minutes in the attic and said that you still haven't caught it but NTX is going to send by a special technician who is going to figure out how to catch him. This was 3 weeks ago. I haven't seen or heard from anyone. I still hear the rat crawling around in my attic every night. But I have received an email from your technician who came by for 2 minutes to say they are going sanitize the attic now. That's suppose to happen after you catch the rat but you haven't even done that. 2 months since I called you. 2 payments have been made towards your over priced service. It should stop there. You should not take a single penny till you provide remove the rodent from my attic. You have not contacted or ever tried to come for a follow up in 3 weeks.
Response from the owner
Trey apologize for the delay of the inspector on your last service. When we are dealing with wild animals every situation is different and some can take a few days to resolve and some can take a few weeks to resolve. NTX Provides you with a 100% guarantee and warranty on the work we perform. As far as the price goes it sounds very fair for the service we are providing for you considering labor times, materials, follow up visits and warranty. I assure you we will get your problem resolved and ensure your house is sealed up for any future issues. If you need anything else reach out to our office at 972-736-9700
Special Shout to the NTX BEST PEST team member Bre for coming to my rescue and organically treating the entire exterior of our home today! Bre was so friendly and knowledgeable, and her service was impeccable! Kudos on a job well done! Thank you so much for coming to save the day!
I had an unexpected termite swarm about a month ago and even though I did not notice any previous termite signs or damage, I still was concerned. I searched online for a reputable company with great reviews by actual customers, and came across NTX Best Pest. Stan came out to do the inspection and he listened attentively to my concerns and then did a very thorough inspection of my home. He did find one termite tubing at the very last spot he examined. He explained to me what he found and what NTX Best Pest would do to take care of this issue and help prevent other infestations from happening. He's was very professional, easy to talk with and had a great sense of humor! He let me know the cost and what it covered. He then put in a request for a technician to come out to do the actual service. Chris was the technician that came out to do the bait system and spot treatment. He arrived early, was very professional, and quite friendly! Chris was so accommodating to listen to all my questions about the bait system and really took the time to answer them and put my mind at ease! Once I left him alone, he got right to the process and was thorough and got the job done in a timely manner. I'm one happy customer and look forward to a long, termite free relationship with NTX Best Pest!!!
Response from the owner
We appreciate you using NTX BEST PEST and don't forget with you refer a friend, family member or co-worker you will receive a $50 Visa Gift Card or $75 OFF your next Pest Control Service with NTX BEST PEST.
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