Lowe's Home Improvement
Wenlock, Matamoras, PA
- +1 570-491-9440
- 115 Wenlock Rd, Matamoras, PA 18336
Lowe's Home Improvement Reviews
4.2 stars based on 906 reviews
This lowes is a very large store with plenty of parking and is fully stocked. They had everything I needed at a reasonable price. The staff is very helpful and knowledgeable.
They are awful! Their delivery department scratched up my stairs and doors. I bought a brand new stove 8 months ago and used it during this past winter and the bottom buckled. Lowes service advantage representative Robert refused to help me or transfer me to a manager. He also said that he didn't care if my house burned down. He hung up on me. I tried calling back and he answered again and hung up on me. This was my favorite place to go for home repairs. Stay away from here! 3/15/2022 Update Lowes corporate emailed me and their names were Jason and Katie. All they were concerned about was getting me in touch with frigidaire appliances and when I checked with frigidaire they said that Lowes corporate said it was cosmetic!!! My electric range heating element got way too hot and buckled the bottom of my oven and you called it cosmetic??? I call it a fire hazard and I have not used my oven since! I emailed Katie and she never answered me! Good thing I filled a complaint! Horrible company's like this need to be dealt with!
I feel more comfortable while I'm in the Lowes store than with home depot as I can feel the employee tension while at home depot where Lowes has a more comfortable atmosphere and the employees seem to be more happier and at ease. I like the more selection at Lowes while home depot seems to stick with the more popular, expensive brands. The "only " complaint I have with Lowes, is you have to be careful in the electrical department, cheap isn't always better as in 15 years, my electrical outlets wore out.
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