Chain retailer featuring brand-name groceries plus apparel, electronics & more.

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Usually as busy as it gets

Meijer

Chain home improvement retailer for tools, appliances & other products (some offer truck rentals).

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Kroger in Patrick, Burlington, KY | Nearby Exterminator

Disappointed in the service today. "The new system does not allow me (to fix the problem)" was the response given by an employee.
I know for a fact that Publix is coming to this area within 2 years. They focus on service....Kroger better step it up.

I’m really stretching myself here to even giving this place a one star.
I am always lost at this store. They keep changing items around.
Items seem to be out of stock a lot.
Deli is undermanned. Have to wait forever to get waited on.
Same for prescription department. Wait forever.

So I got fired after I told the store manager Matt that we are short staffed in the bakery so operations weren’t moving as they should. So I’m sorry to the people that shop in the bakery, I did what I could and tried to get some help. Other than that it’s a great place to work and shop!!!

You report huge QTR. earnings.. Yet you jack the price on everything! People they are making so much money its not funny.. They raised the prices to make more money Not because of covid., BOYCOTT KROGERS.. They are making billions and keep raising prices. GO TO MEIERS

The pharmacy is getting worse all the time...my Dr called in antibiotics I never received a notification text whdn ready they didnt answer the phone after 45 minutes i drove there (4 min away) to see if medication was ready...their was 2 cars in Drive-thru and 1 person in line and about 6 employees but I was told they were understaffed

I use Burlington, KY Clicklist frequently and the last couple of times have not gone well. This time my Caesar salad kit was totally brown and I was charged for six, 6 oz tuna , which I ordered but was given 2.5 oz. I had to go back to store to return. Customer Service said “ They don’t care what they pick up”.

The cashier was irrational and very rude his name is Chris. He also does not like his job by the way he treats people. He even tried to over talk his manager Glen... This is my first time in Kentucky and I hope all people here is not as rude as Chris was even when it was obvious he was wrong Chris didn't apologize or anything Glen did but Chris will be a liability for Kroger as a whole

I'm here ALL the time and haven't had many issues! They can have great reduced items if you know where to look. There's a particular young, larger female employee that typically works on the self checkout who is less than helpful. She's very slow on her feet and seems lazy/apathetic. Not a great image for a store, so it may be best to relocate the friendly/helpful staff to work with guests.

Awesone Mary made this poke bowl for me to order, Wednesday morning.

Terrible customer service. I bought a salad from there after work at around 6:30 and when I got home I noticed that the lettuce was all brown. I took it back at around 9:00 P.M. to return it. The cashier said "could you just grab another"? from the side of her mouth that wasn't attached to a cell phone. I noticed they all were looking not so good and I just asked for my money back and held up the receipt. She replied I just counted my drawer so......I replied I guess I only have the option of throwing it away and wasting my money? She just walked away. Not really the sort of response you would expected from someone who works at the "customer service" desk. Pretty pathetic way to treat customers for sure. All that just to try and get a refund of $3.99

Large supermarket chain with deli & bakery departments, plus health & beauty aids.

Kroger
Patrick, Burlington, KY

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Kroger Reviews

4 stars based on 581 reviews

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