Franklin, Rocky Mount, VA
- +1 540-483-1002
- 400 Old Franklin Turnpike Ste 110, Rocky Mount, VA 24151
4.1 stars based on 448 reviews
been shoppin at this store for over 10 years but that has finally ended. This store has done nothing but continuously gone down hill for 1o years now. Dirty, shopping carts are never replenished, hand baskets are never replenished, stock is never rotated (better WATCH those exp dates), prices keep getting higher and higher, and now the last straw - they consistently never have more than one cashier on duty - 1/2 hr + wait in line (unless you check out your own groceries - no thanks I don't work here). I;m sick of it!!! Its so bad that I can be in a good mood entering the store and will walk out in a foul mood... No More am I spending this kind of money for slum-level service
The website said said closing at 5pm on Christmas Eve, but they were blocking the door at 4:45. The man was rude saying, "that's what you get for waiting until the last minute." Well, Sir, it wasn't my choice to be there at 4:45. If I had known the website was wrong, I would've gone straight on to the other stores along the same road that were open until 6 & 8pm. I'm embarrassed that Kroger in Rocky Mount has always been my 1st choice. I cannot believe the guy was so rude! Merry Christmas, rude dude.
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