Jeff's Outdoor Services
5th, Pine City, MN
- +1 320-629-4990
- 210 5th Ave SE, Pine City, MN 55063
Jeff's Outdoor Services Reviews
3.7 stars based on 35 reviews
I hired Jeff's Outdoor Services to plow out my driveway this winter as my hubby was in Afghanistan. Normally he would do the work, but this winter could not. The services started out impressively. Then one of the guys ran into our garage. Damaged the siding and popped out the soffit. I was assured it would be fixed in the spring. Stupid me for not getting that in writing and being so trusting. Then mid-march hubby came home for two weeks and played with his 4-wheeler and plow. They never showed up again after that and we had 2 major snow storms. Remembering the April snow shower from the year before was the whole reason for hiring them in the first place and was twice left in a lurch. With 12 and 19 inches of snow in the drive and no way to get in or out. They never answered a phone call or called back. Never showed up to fix the damage and it is mid-June. Use this service at your own risk.
Had a friend who hired this company to plow driveway. Charged them outrageous rates and only made one pass thru his driveway when it should of been 2 passes. Material is all very high priced like its gold and also are very very pushy at adding more stuff to your previous bill more than you originally wanted. I would not recommend this company to anyone. It's not there employees it's the people in the office that are the Big issue. Get a quote or hire them at your own risk
Response from the owner
Josh, We feel your one star review is a vindictive move. We are sorry that your employment with us didn't work out. Our office staff felt is was necessary to contact you after your employment ended because you did not return all our business property in your procession. Regarding your friend having concerns with plowing, we wish they had contacted us so we could have discussed it and made adjustments to their service. Regarding material prices, unfortunately, we have seen a continued shortage in products and material which has led to increased prices in our industry. We provide most of our potential customers with an estimate prior to signing a contract agreement and servicing them.
Rediculously expensive tree service. Called them for a quote and ended up getting the work done elsewhere for less than 1/4 of their price by another local business. Others were also much less expensive. I'll give them credit they were quick to respond and come out for a quote.
Response from the owner
We apologize that our tree service quote wasn't in your budget. We can understand if you had to choose to go elsewhere for a cheaper service. We do have an experienced tree climber and can also assure you that we are licensed and insured to provide this service which is reassuring to our customers. Thank you for the credit given on our response time and quote. We do take pride in attempting to be timely in response to our customer's needs and concerns. It can be a challenge during our busier times of the year but it's good to know we are given credit for this aspect of our business.
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