H-E-B
US-290, Dripping Springs, TX

H-E-B Reviews

4.5 stars based on 1465 reviews

Featured Comments:

• I

  Instagram RomeNile

  5.0

  As always (except that one time in Jersey Village), HEB met all my expectations. (Im not Zendaya in Spiderman ) Hal in the deli area was especially helpful.

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  Response from the owner

  You may have got caught in our 🕸️ otherwise!

• T

  Trinity Sargent

  5.0

  Usually not too busy, but has a full selection of grocery items to shop from. Their bakery makes wonderful fresh tortillas and dessert treats. The bathrooms have always been clean and the cashiers friendly. I've never had trouble finding anything I needed and parking isn't a hassle. If you are planning a trip and need a place to stop for groceries, this one is perfect. There are also multiple fast food places near by to get something for now and later.

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  Response from the owner

  We’re glad you enjoy shopping with us, Trinity!

• C

  Christopher Cordray

  4.0

  Texans love their HEB, and for a good reason, HEB rocks! Overall, the people are helpful and nice, stores carry a good assortment of products, the produce is generally excellent, and they have a wide assortment of ready-to-heat dishes. That said, not all HEB’s are the same and the Dripping Springs store is smaller than most. And despite how fast the area is growing the store has not expanded except for adding curb-side pickup a couple years ago. The small and frequently overcrowded store makes for longer lines, a more packed parking lot, isles are tighter and shopping cart traffic jams are common, as people navigate around a small army of day-time stock people and professional shoppers. It’s not uncommon to find some products being sold out, including staple items. Whether supply chain is to blame or it’s an issue of warehouse fulfillment, sold-out items are a common occurrence, especially on Mondays after the weekend. The best time to go to avoid crowds and have the best shot for well stocked shelves is Thursday or Friday before 9:00 AM. Although I want to give HEB of Dripping Springs 5 stars, I think there is room for improvement that management needs to address. For now, it’s going to be 4 stars and a prayer that “My HEB” finds some solutions to it’s growth issues.

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  Response from the owner

  We appreciate you taking the time to share your experience with us, Christopher. Please know your feedback will be shared with the rest of the team, but if you’d like to discuss this further, please call us at 1-800-432-3113 Monday – Friday from 8 a.m. to 5 p.m. CST to speak with a Partner.

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