Ground Builders, Inc.
Dryers, Waterloo, NE
- +1 402-515-8779
- 610 W Dryers Rd, Waterloo, NE 68069
Ground Builders, Inc. Reviews
4.7 stars based on 26 reviews
Selected this company over a less expensive company thinking it would be better quality. Unbeknown to us until AFTER job started, they subcontracted to a guy in business for two years. GB employee only showed up once during build, on our request. Concrete cracked in three places prior to job completion. Contacted GB owner, owner stated, “Ya, well, concrete cracks!” Brick work shoddy and weeping brown liquid. Sub-Contractor stated, “Hmm, haven’t seen that before, I don’t do brick work.” HE did this brickwork!! GB took zero responsibility for the work, refused compensation, and were less than concerned. Their effort was coming out to look at issues. No action taken at all. Mess left from brickwork partially cleaned. This was a $23,000 job! Owner stated he didn’t know about job, or that it was subcontracted. It was all the doing of one of his employees. DO NOT RECOMMEND!
I had some yard maintenance done by this business and they did a great job. Shaun comes out to apply a treatment and explains everything he does which is great customer service. However, when trying to schedule a landscaping project is next to impossible to talk to someone. They do a great job and will gladly hire them again for another project.
Response from the owner
Hi Sean, thank you for the positive words! Shaun sure is an amazing part of our team. In regards to the landscaping project, I am deeply sorry to hear you had trouble get ahold of someone. We would love to work with you on it and help you in any other way. Your business is truly appreciated and offering services that are top notch and second to none is always our highest priority. Feel free to call or email me and I will make sure it is taken care of. Jason Porto. 402-660-7616 is my Cell and my email is [email protected]. Thanks again Sean! I'm looking forward to hearing from you!
You can always expect great work from Ground Builders. Always putting customer's needs first. Their landscaping designs are amazing and creative. If there's a problem, the owner is willing to work with the customer to make sure they are 100% satisfied. I love working with them and will continue to in the future! I recommend them greatly to anyone who is looking for a hardworking and honest company. Thanks for the hard work guys!
More reviews (7)