Gilstrap Exterminating LLC
Park, Dawsonville, GA

Gilstrap Exterminating LLC Reviews

4.5 stars based on 72 reviews

Featured Comments:

• V

  Vicki Dean

  5.0

  Our log home in Morganton seems to be a bat magnet. Last summer, Gilstrap came and assessed the situation after a couple got in the house. They sealed the inside right away and the exterior after nesting season ended. Recently, a nesting pair again broke through the sealed area and got in the house. Cody and Josh came out and caught the bat. They resealed the area where the bats broke through. They were friendly, professional and efficient. We know where to turn if other types of wildlife decide to move in!

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  Response from the owner

  Vicki, we appreciate your business. Thank you for allowing us to serve you and giving us a 5 star review.

• J

  Jason Trevino

  2.0

  We really liked them at first and service started off effective. Once we began to see that the treatment was not as effective as it once was they were not able to provide an effective treatment for our home. We ended up canceling the service, unfortunately.

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  Response from the owner

  Thank you for bringing this to our attention. We are sorry you had a bad experience. We appreciate your business and for allowing us to serve you since 2019. After reviewing your account, the concerns you had were not brought to our attention that it was an ongoing issue until we asked for a payment for the past due balance. Would we have known about the concerns you had prior; we would have been more than happy to take care of all your concerns. Our records indicate we were asked to not service your home in January 2022 because of a newborn and that you decided to cancel the services all together, however that if you cannot treat your home adequately yourselves you will be back in touch. This was just recent. The 2-star review left us confused. We set high standards for ourselves and would love the opportunity to make things right.

• E

  Ellie Tanner

  1.0

  Based on all of the reviews and complaints on driving. Perhaps you should consider drivers' education for your employees. The gray-bearded man with sunglasses. Thanks for cutting us off on the highway and almost pitting us off the road. It was so sweet of you to throw a black plastic garbage bag at us and litter on the highway. Thank you!

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  Response from the owner

  Ellie, I wanted to reach out and apologize for the experience you had with one of our drivers. We take pride in making sure everyone is safe. My name is Jamie and I am one of the owner's at Gilstrap Exterminating. If you would like to discuss this further of where this took place, please contact me at 678-697-4430. I will look into the issue you shared with us here. Thank you for bringing this to our attention.

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