Giant Food
Reisterstown, Baltimore, MD

Giant Food Reviews

4.1 stars based on 1215 reviews

Featured Comments:

• C

  Cassandra Cox-Williams

  3.0

  It is not personal against the location, but these pandemic times has certainly changed a lot about this store, the fruit and veggies used to be eye appealing and now they are eye appalling with a higher price tag. There is no consideration for people on a very limited budget. I see me and others walking out of these stores with 1-3 items because it is too high to get the simplest things anymore. At 67 , I am compelled to go back to work; retirement is over.

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  Response from the owner

  Hi Cassandra, we're sorry that the price of our products did not fully meet your expectations. We continue to offer sale prices on items from week to week. Items that go on sale one week won’t be on sale the following week. You can consult our circular on a weekly basis by going here: https://giantfood.com/savings/weekly-ad/. If you would like to follow up to this, please reach out to us here: 888-469-4426.

• m

  michelle scott

  1.0

  I see why their hiring. I am a customer and the service I received lastnight was terrible. Unprofessional. Cashier pick and choose which customer they want to be nice to and rude too. I think her name was Vanessa

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  Response from the owner

  Hi Michelle, we're sorry for any unprofessional treatment you received and understand your disappointment. You should always expect our team to happily assist you with your shopping needs. We're disappointed we missed the mark and will work on improving. We hope you'll give us another shot at providing you with an excellent shopping experience. If you would like to share details about your experiences with us, please contact us by phone at 888-469-4426. Thank you.

• E

  Evette Holmes

  5.0

  The atmosphere at this store makes you want to buy more items also friendly and helpful staff.

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  Response from the owner

  Hi Evette, thanks for the great feedback! Customer service is a priority for us, so we're glad you found our team so friendly and helpful. We appreciate you letting us know how we’re doing. If you'd like to share any more feedback or have any questions, please reach out to us at 888-469-4426. We look forward to providing you with an excellent shopping experience on your next visit.

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