GIANT
Center, Easton, PA

GIANT Reviews

4.2 stars based on 842 reviews

Featured Comments:

• m

  mary wise

  5.0

  This review is it about the Giant food store, it's about the Giant Pharmacy. I have to say the people at the pharmacy are the most helpful, caring individuals when it comes to medication, answering questions, and overall General customer service. Chris, Ashley, Doctor Mike and all the others are absolutely wonderful there. We've been going there for many years, and some have moved on to other challenges. No matter who we've worked with at the pharmacy we just can't say enough good things about them. Keep up the great work!

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  Response from the owner

  Hi Mary, we're glad to hear you had a great experience at our pharmacy! We value our customers and want to make sure we are offering awesome service. Thanks for letting us know how we're doing. We look forward to helping you out again!

• D

  Dr. Nick C. Cicchino

  5.0

  The BEST food store in PA. and NJ. Period end of discussion. The nicest looking food store I've ever seen. Quality meats and fresh produce along with wide aisles compared to some of the other food stores. Giant food stores also have robots throughout the store cleaning the floor constantly. Happy shopping.

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  Response from the owner

  Hi Nick, we're glad you had a great experience at our store! It's our goal to offer the best products to cover all of your shopping needs. Thanks for letting us know how we're doing. We look forward to taking care of your shopping needs next time you visit.

• K

  Kay Sun

  1.0

  We have been going to this store for years and today an incident happened and it is extremely frustrating. I have been in hospital for a while and my husband went grocery shopping today, he spent 20 min getting everything, while he was getting the last item he parked the cart near bakery for just 1 min and came back the cart was gone!!! He went around the store trying to find it and 10 min later finally discovered an employee was putting his last items back... (Maybe bananas) He was exhausted and frustrated and just left the store. When he came back to the hospital, he told me about it. I was upset and decided to call the store so this does not happen to another person. The store customer service person was extremely rude and unempathetic, she basically said "this time of the year there were lots of abandoned carts and next time you should take your cart with you- it is all your fault, there is nothing we can do from our side". Seriously? It was less than 1 min... We have never had this happen ever in any other store. We will not shop at this store again. Very bad customer service.

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  Response from the owner

  Hi Kay, we're sorry for any unprofessional treatment you and your husband received and understand your disappointment. Customer service is a priority for us, so we want to make sure we're providing our customers with the best service possible. We're disappointed we missed the mark and will work on improving. We hope you'll give us another shot at providing you with an excellent shopping experience.

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