EcoShield Pest Solutions
Gorham, St Louis Park, MN

EcoShield Pest Solutions Reviews

4.3 stars based on 821 reviews

Featured Comments:

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  TJW 39

  1.0

  A few things about Ecoshield. They do not answer their phones, you are instead sent to an out sourced customer service agent. They do schedule appointments for you, but without asking when would be a good time for them to come. They do try to scam you out of $215 by locking you into great deal! They do offer less than satisfactory service. Complaint has been filed to the BBB, stay away from companies like this.

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  Response from the owner

  Hi Tim, we want to apologize for the busy phone lines, we have been dealing with hiring issues due to the pandemic. Please send your account information to [email protected] and I promise we will fix this.

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  Tina Xinastle

  4.0

  I started using EcoShield Pest Solutions last summer. I am glad it's safe for children and pets. I saw immediate results with less ants, spiders and other insects. The wasps took longer to get rid of, but I'm hopeful that this summer will be better. We noticed some mice activity this winter. As long as the bait traps had a supply, I didn't see any traces of critters in my home. The price is worth it, since they will come do extra treatments in between whenever you ask. You have to let them know you need extra service though!

• S

  Sydney Stallings

  1.0

  I regret ever signing up for this service. They did not accurately describe their pricing when they came to my door and did not explain the initial fee was not a service fee and I was charged another fee within 1 month. When I called to get clarification the lady was so rude to me and I asked her to please be patient with me as I was just trying to understand and she said “this is just how I talk to people I don’t know what you want me to do about it”. They have scheduled services and not shown up and then randomly rescheduled. They never call to schedule you just get a text saying when they will be there. My husband called to cancel services and they offered us a $200 credit to stay with the company so we decided to stay. When we called back to confirm the credit would be applied to our service they said there was no credit on the account. They claimed the person who promised that only said $20 and that they weee no longer with the company and they wouldn’t honor that credit and that it was $150 to cancel. Do not use their services. Quarterly pest control should not be this frustrating and their customer service representatives don’t resolve anything. We can’t wait to be done with them.

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  Response from the owner

  Hi Sydney, I want to sincerely apologize for the way you were treated. I will make sure this gets corrected, so please send your account information to me directly at [email protected].

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