Catasauqua, Bethlehem, PA
- +1 610-868-5122
- 2434 Catasauqua Rd, Bethlehem, PA 18018
- OPEN NOW
2.6 stars based on 47 reviews
I had scheduled a COVID test at this Bethlehem location because it was only one that had available appointments two days out. Mind you I had to drive almost an hour to get here and after hearing stories of arriving at covid test sites for a scheduled COVID test and being turned away I was skeptical. So I called up the location first before making the drive. Jessica from the minute clinic was a great help and patient and she listened to my concern. She wasn’t aware that they did testing on Sunday but she took down my number and was going to check with nurse before calling me back. I waited a bit but she did call back and told me that yes I was indeed scheduled for the test. So at this point I was running a bit late so I mentioned this to Jess and she said no worries just get here when you can. When I arrived Traci the nurse was very accommodative and though I was late for my appt she was still able to verify my information and conduct the test. She was very pleasant to deal with considering all they’ve been dealing with. 5 stars + for these two employees
Francis Cinelli III
Notice the hours. Currently they list themselves open until 7 on Sunday. They curate this page themselves. It was 'updated by business' 6 days ago. How the hell did they provide the worn hours for their own business. I hate that they aren't on top of this. People rely on Google maps way too much to be screwing up and I'm a little fed up with correcting everything for every store. And wasting my time aside, how do you even mess up your own stores hours.
After waiting for my minute clinic appointment in the parking lot for over 30 minutes I get a text saying it’s canceled… AFTER. No one let me know earlier in the day that it had been canceled. Scheduled this a week in advance, took off time from work, etc. this is probably the worst customer service I have ever dealt with. The phone number just brings you to people saying there’s nothing they can do other than to schedule me two weeks from now. TWO WEEKS from today… why wouldn’t those canceled be first up tomorrow? Especially those they failed to let know appt was even canceled!! AVOID THIS MINUTE CLINIC.
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