County Irrigation Services
Jerusalem, Uniondale, NY

County Irrigation Services Reviews

4.4 stars based on 57 reviews

Featured Comments:

• M

  Marlene D’Amelia

  5.0

  Unfortunately, the work could not be done until next week, through no fault of anyone. They were very quick to make my new appointment and I might add they called ahead of my scheduled appointment and asked if I wanted them to come earlier and I agreed. Very helpful and courteous.

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  Response from the owner

  Thank you

• D

  Doreen

  5.0

  Every service person who comes is on time, is very nice, professional and quick. They always take the time to answer all my questions.

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  Response from the owner

  Thank you

• L

  Lauren Donato

  1.0

  Well I used this company for my backwash inspection. They were the cheapest place on the list that the town sends. They go under the name Falcetta on that list. I needed to cap some sprinkler heads so I called around for pricing and again they were the cheapest. I was suspect of it so a few days later I called back asking specific pricing questions and yet again I was told the same price $80 for the service call plus the cost of parts. To cap the sprinkler heads the parts were a couple of dollars. I asked for the worst case quote to cap 5 heads and they said about $125. They get here and show me two sprinkler heads was not working so I asked the cost of that and they were $55 each. Made sense to do it now to avoid another service call. So I’m like what are we talking $250 max? Yup. Okay at the end I get a $400 bill. Guy wouldn’t leave without payment. I called the office and they now mention it’s also $150 a hour. Not to mention the worker was doing nothing for the first half hour. Again guy wouldn’t leave without payment. My newborn son was hungry and irritable and I just couldn’t fight anymore. The woman at the office said she would review the bill and get back to me the next day. I asked to not cash the check until the first. Of course I never got a call and the check was cashed within a couple of days.

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  Response from the owner

  I am so sorry for this misunderstanding. Below is the response from the person who took the call. The response is in her own words. How can we make it up to you? I booked the appointment I did explain there is an $80 fee plus parts & labor like I tell everyone. I never give a set price because I don’t know what its going to cost and don’t know how long it will take. So I don’t know who told her $125 to cap 5 heads. She did call about her bill right after Sam left, I did tell her I don’t have the bill I will have it tomorrow and ill call her back. she said ok thank you. she never said please don’t cash the check till the first. But yes, I am sorry, I mess up and I forgot to call her back the next day.

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