Cardiff Pest Control Inc
Soquel, Santa Cruz, CA
- +1 831-475-4214
- 2701 Soquel Ave, Santa Cruz, CA 95062
Cardiff Pest Control Inc Reviews
4 stars based on 30 reviews
I recently hired these guys do perform a termite inspection on my house. I their report they listed all the finding and priced each finding individually. Per their findings they recommended multiple times to tent the house and to fumigate it, also a few spot treatments. At the end they summed up all the prices and the grand total was ridiculous. While all I needed is one tenting and fumigation job. Per their recommendation they wanted me to pay the grand total (huge amount) while all I needed is to select one tent job that was a fraction of the cost. They did not make it clear that I can select one tent job, it was not in writing on the report, as they recommended all the jobs with their grand total price (bunch of duplicated). Complete rip off! When I called the company I have pointed that out to them and they placed me on an infinite hold.
Wow. What a waste of time. I'd tell anyone who values their time to avoid Cardiff Pest Control. Their process for scheduling appointments is ridiculous. I made numerous attempts to schedule a time but never was able to because I couldn't get in touch with the technician. Unless you have time to just sit by your phone and wait for them to call back, you will have to be lucky enough to call them at a time they are in the office. Every time I called the technician was always out and never available. Every time I call I have to start this process over. I requested to bypass that process and just schedule something over the phone with the person who answered my call. They weren't able to do that. Very poor service and process on their end. Avoid this company as they will just give you the run around and take no responsibility for it.
Ryan at Cardiff was very helpful and polite. Helping us locate and treat a couple of spots at our house that had termites. I will use them again and also recommend.
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