BJ's Wholesale Club
Universal, North Haven, CT
- +1 203-234-6000
- 555 Universal Dr, North Haven, CT 06473
BJ's Wholesale Club Reviews
4.2 stars based on 441 reviews
Wow they need help here. Should not take 30 min to get slices of deli meat and cheese. Cooked chicken is always empty. I have never seen such unhappy employees in a business, I feel so bad for them. They say they are looking for help; but when people apply for a job they do not call them back. I can not wait till Costco or Sams Club comes in the area. I should take photos of the sad faces here.
So I am shopper, I shop for other people. I also have a BJ's membership. But after my encounter with store manager Roxanne. I will no longer shop at this BJ'S. First off, why would you question were a person is in the store. I am not your child. Secondly your customer service skills need much work. Three, she is very rude and not very helpful.
I mean I don't have any reason to sign up as im single, but I do like to get adult diapers here and soda. I've also gotten a nice chick pea salad! It was really good! The place big, as expected, but well marked with signage. So not too hard finding what you need and leaving with swollen feet. Speaking of swollen feet, they have early hours for elderly due to covid. Usually a bit crowded at lunch hour, which is only time I get opportunity to go actually. Staff is nice and helpful.
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