Bed Bug Colorado
Zamia, Boulder, CO
- +1 720-258-5523
- 1655 Zamia Ave, Boulder, CO 80304
Bed Bug Colorado Reviews
4.7 stars based on 24 reviews
We used this company for treatment for bedbugs. The owner explained the treatment and how he felt like it was the best treatment out there. At first I was impressed because he made time to come the very next day. The price seemed high, but he told me his work was guaranteed. He came out and did the treatment in an hour and a half. A week later I hired a certified inspector to come through. The inspector found many bedbugs in the bedroom, and in the bed itself. After calling two more companies they told me the heat treatment needs to be done for a longer period of time in each room in order for it to be effective. When I requested my money be returned, The owner refused. He also became upset when I called him a few days later asking for the full report of what he did. The owner was unprofessional, discourteous, and did not get the job done.
Response from the owner
Kelly im sorry you had this experience and i understand you were frustrated but i had guarantee and i would’ve came through. Learning experience would be to deal with the company your first hired. I am certified in the state and could’ve easily fixed this issue.
We bought a new home found out a week later we had bed bugs called around and was impressed by the warranty and treatment process. On top of that they were able to rearrange their schedule to fit us in because we had to finish our move and didn't want to keep bringing items into an infested home. They were extremely polite professional and knowledgeable. I would recommend this company to anyone that has to deal with bed bugs.
Bed Bug Colorado was great! Damien came out within 24 hours, and had heat treated my place within 2 days. There was no damage to the apartment, and a week after I haven't seen signs of more bed bugs. Damien was also extremely professional, flexible, and easy to work with. I highly recommend using Bed Bug Colorado to others.
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