Broadway, New York, NY
- +1 212-480-5800
- 45 Broadway 10th Floor, New York, NY 10006
Assured Environments Reviews
4.9 stars based on 107 reviews
We tried using assured on some of our buildings even though their rates came in a little higher then other companies… the main reason for using them was to update and maintain their inspection and sop book for our warehouse … after multiple phone calls and attempts to get their book updated with inspections .. they failed to do so .. it wasn’t until I called the field supervisor to come out and he updated our book. And assured us the technician would do so as well … again our records were out of date … I would not recommend using this company. It was not worth the price difference.
Our loft building has had quarterly service with this company for years. Not sure what happened, but the one and only technician we ever had was taken off our account, then let go a month later The new tech first was a no-show, then on 2nd appointment showed up a 1/2 hour after the end of the given timeframe. No one contacted me to let me know he was running late but on his way, and not yet another no show, I had to call (same with no show the previous month). The original tech would always text with his ETA. Was always punctual, courteous and knew exactly what he had to do in each apartment and in the basement. The new tech seemed confused and in-experienced. Needless to say, we are terminating our contract with Assured.
I had a constant pest issue in my Manhattan studio after renovation. The building extermination service failed to resolve the problem. I searched the internet and reach out to Assured Environments. The reps on the phone were congenial and quick to set up an appointment. The exterminator was a person named Mark who was super helpful and professional. He responded to all my questions and explained thoroughly of possible locations the pests would appear. I feel that the price was reasonable. Highly recommend!!
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