Home improvement chain with assorted building materials, tools, gardening supplies & appliances.

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Usually not busy

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Usually as busy as it gets

Menards

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Ace Hardware & Garden Center in Wirt, Elkhorn, NE | Nearby Exterminator

Came in to replace some lifetime warranty tools and there was no manager on duty and the highest person in charge refused to fulfill their oath. You better know what you want if you go here because the employees have no clue on how to do their job.

We are sorry your recent visit to our Elkhorn store did not meet your expectations. We do take care of warranty issues with Craftsman tools when we have a replacement on hand. Unfortunately, we are not able to break up sets to replace single items.

Staff is friendly, helpful and the store has a good selection of merchandise.

I had a great experience renting power equipment (sod cutter) from this location.  Besides the employees all being helpful, the transaction, pickup and drop off were all easy and quick. Will go to them again when I need to rent.  Now if I could just say the same for the irrigation guy who laid a main sprinkler line about 1/2 inch below the surface...

So glad you had a positive experience! Looking forward to assisting you again in the future!

Fantastic customer service and great selection within Elkhorn.  Had my 10 yrs old Honda lawn mower serviced here and they tuned it up like it was brand new!!! Hasn’t run this well since I bought it! They even washed and cleaned it!!!

Thank you very much for the great review!

Rental of a chain saw was a bad experience as the saw was not cleaned and the chain was very dull.  Twenty miles later they cleaned the saw but put a very dull used chain back on.  Twenty miles back and they finally put on a new chain which worked fine.  I returned the saw and no offer of refund or reduced rate.   Note anyone renting chain saws check the chains and the filter.   I worked for a power company that cut trees every winter so I should have looked closer, but I trusted them.

Calvin, thanks for taking time to share your experience. We value all customer comments. Please contact our store manager, Sam, at 402 289-2333. We'd like the chance to set things right.

I visited this Ace location looking for an obscure item. I was immediately greeted by an employee and asked if I needed help. Not only did she help me look for the item, but then helped me look it up on their computer when it was determined to not be in stock at the store. She was great. We located the item online and she offered to ship it to their store for pickup. Without the help I would have left the store assuming that it was not available.

Jason, thank you for letting us help you with your purchase.

They made everything right and I will be back to this Ace. Thank you Sam and the gentleman in the back small engine service Dept.

Ian, I am sorry to learn of your situation with the lawn mower blades. I want you to know your blades are sharpened and are ready to be picked up. There will no charge for the service. Hopefully this will make up for the inconvenience. Thank you for sharing your experience with us. If you have any questions, you can speak with Sam, our store manager.

Great selection of products and friendly, helpful staff. One employee took the time to explain every lawn mower in stock to my girlfriend so she would know what was best for her new home. While we were there she picked up several fantastic lawn decorations. We'll definitely be back to this location.

Love this store and it was super helpful that they have a repair shop.  They fixed my snowblower and it started on the first pull after picking it up.

Chain retailer stocking household tools, supplies & more (many family-run or independently owned).

Ace Hardware & Garden Center
Wirt, Elkhorn, NE

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Ace Hardware & Garden Center Reviews

4.6 stars based on 170 reviews

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